Customer Feedback

Known for our legendary customer service, not only providing the best service but also catering to each person's need and desire, but don't just take our word for it. Over happy customers agree online. 

We take pride in our customer service assuring all our customers are happy with both our services and range of products. See why we are rated 5 Stars on Trustpilot now.



A big thank you to the Design Centre for their expertise and patience. You helped my partner feel confident in his purchase and me, delighted with such a beautiful engagement ring.


Nothing is too much trouble for them and they really do care about their customers. So, as you can imagine, we cannot recommend Design Centre highly enough and based on both experiences, this will always be the first place we visit. We have recommended it to both of our daughters for when they get engaged too.


Fantastic staff and amazing jewellery. Will only go to this shop in the Jewellery Quarter.
A true family run business who look after there customers.


Great service. Bought watches for my husband and I, they gave us a really good deal on them. Collected the next day as the person who can adjust the links wasn't in at the time. Really friendly and helpful staff.


Great service from Tina today and her college who kindly cleaned my wife's ring.
Would totally recommend this jewellers no pressure just friendly professional service.


This shop is a must ! We looked in nearly every jewellery shop in the quarter yesterday looking for a bracelet - just about to give up then we walk into the Design Centre ! Wow They had such a selection to choose from and with the help from the lovely staff


Was served by the lovely Bina, top customer service. Was really taken care of by these guys and walked away with the ideal ring for my wife. Highly recommend this place, will definitely be coming back and sending all friends and family here


We looked in to replace an eternity ring (eternity doesn’t last so long, these days!). They could have sold us one but instead pointed us to another company who were able to repair and renew the existing one instead. Really nice staff, really good service.

Peter & Moira